Your privacy matters to us. This Privacy Policy explains how Calode collects, uses, and protects your information when you use our platform, website, and related services. By using Calode, you agree to the practices described here.
1. Information We Collect
We collect information to provide better service and improve your experience. This includes:
a. Personal Information:
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Name, email address, and contact details
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Business name and restaurant details
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Country, phone number, and account credentials
b. Business Data:
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Menu items, prices, and restaurant branding
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Location information through Google Places or manual entry
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Order details and customer interactions from your Calode system
c. Technical Data:
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IP address, browser type, and device information
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Usage logs and activity data for security and analytics
2. How We Use Your Information
Your information is used only for operational purposes, including:
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Setting up and managing your restaurant account
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Processing subscriptions and billing
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Displaying your business information on your website
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Sending notifications, updates, or system alerts
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Improving system performance and features
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Providing support and troubleshooting
3. Data Security
We use standard security measures to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and users are responsible for keeping login details confidential.
4. Data Sharing
We do not sell or trade your data to any third party.
Your information may only be shared with:
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Google APIs (for map and location features)
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Payment gateways (for transactions)
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Email or hosting providers (for communication)
All third-party integrations follow their own privacy rules, which you should review separately.
5. Cookies
Calode may use cookies or similar tools to enhance your browsing experience. Cookies help us remember your preferences and analyze platform performance. You can control or delete cookies from your browser settings.
6. Data Retention
We retain your data as long as your account remains active. If you delete your account, your business data will be removed within a reasonable timeframe unless required by law or for security reasons.
7. Third-Party Links
Our website may include links to other websites or tools. Calode is not responsible for the content or privacy practices of external sites.
8. Your Rights
You have the right to:
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Access your stored data
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Request corrections or updates
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Request account deletion
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Withdraw consent for marketing communications
To make a request, contact us at support@calode.com.
9. Data Processing Location
Your information may be processed or stored on servers located in different countries, depending on our hosting and integration partners. We take all reasonable steps to ensure data is handled securely.
10. Updates to Privacy Policy
We may update this Privacy Policy as needed. Updates will be posted here with a new effective date. Continued use of Calode means you accept the new version.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 support@calode.com
🌐 https://calode.com