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Terms and conditions

Welcome to Calode. These Terms and Conditions explain how you can use our website, platform, and related services. By accessing or using Calode, you agree to follow these terms. Please read them carefully before proceeding.

1. About Calode

Calode is a restaurant management and automation system designed to help restaurants handle online orders, customer communication, and business growth through AI tools, marketing automation, and branded digital solutions.

2. Use of Services

  • You must be at least 18 years old to use Calode.

  • You are responsible for keeping your account credentials safe.

  • You agree not to use Calode for illegal or fraudulent activities.

  • Calode reserves the right to suspend or terminate accounts that violate these terms.

3. Account and Access

  • You must provide accurate business and contact details during sign-up.

  • Calode may use the information you provide for verification and communication.

  • If your account is inactive or used for spam, Calode may restrict or remove access.

4. Subscription and Payment

  • Calode operates on a subscription model. Plans are billed monthly or annually.

  • Prices and features are listed on the website and may change with notice.

  • Payments are non-refundable once processed unless otherwise required by law.

  • Cancellation can be done anytime before the next billing cycle to avoid renewal.

5. Data and Privacy

  • Calode collects limited personal and business data for system functionality.

  • We do not sell your data to third parties.

  • Data shared with Calode (e.g., restaurant name, location, menu) is stored securely.

  • For full details, please see our Privacy Policy.

6. Platform Usage

  • You are responsible for maintaining your restaurant data (menu, pricing, location).

  • Calode is not responsible for any incorrect or outdated information displayed.

  • Integration features such as Google Maps, WhatsApp, or payment gateways require valid API keys from your side.

  • Calode does not guarantee third-party service uptime or functionality.

7. Intellectual Property

  • All materials, system designs, and tools provided by Calode are our intellectual property.

  • You may not copy, redistribute, or modify any part of the system without written permission.

  • Your uploaded content (menu, images, text) remains your property.

8. Limitation of Liability

  • Calode is not liable for data loss, technical errors, or downtime beyond our control.

  • We do not guarantee any specific level of sales, leads, or results from using Calode.

  • Users are responsible for reviewing and verifying all orders and data before processing.

9. Third-Party Integrations

  • Calode integrates with tools like Google Maps, WhatsApp, and payment gateways.

  • You are responsible for setting up and maintaining valid API connections.

  • Calode is not liable for changes, costs, or errors caused by external services.

10. Termination

  • You may cancel your subscription at any time.

  • Calode may suspend or terminate service for violations, misuse, or non-payment.

  • Upon termination, all data may be deleted after a certain period, as stated in our Privacy Policy.

11. Changes to Terms

Calode may update these Terms and Conditions at any time. Continued use after updates means you accept the new version.

12. Contact Information

For any questions about these terms, you can contact us:
📧 support@calode.com
🌐 https://calode.com